Vehicle messages

What are Vehicle messages?

FleetGO provides different vehicle messages based on the current of your vehicle. These messages can be related to the tachograph head unit in the vehicle or driver activity. All messages are being translated from the tachograph vehicle files directly.

Vehicle messages are divided into different categories within the FleetGO platform:

1.  General events (Contact FleetGO for support)
2.  Recording equipment faults (technical issues detected by the tachograph)
3.  Manufacturer specific (technical issues from the tachograph)

Where to find Vehicle messages

1. Navigate to Tachograph and click on Data Analysis
2. Select Vehicle messages

How to deal with Vehicle Messages

Good to know; by default no filter is placed on the vehicle reports. It is possible to filter within a certain period. To do this, click the checkbox: Filter Period. Then choose the desired period.

After reviewing an message / infringement, you can click on Set to processed.

Click OK if you are ready to close the notification. 

General events

• Card insertion while driving:
  Driver card is inserted while driving. 
• Over speeding:
  Speed > 80 km/h.
• Driving without an appropriate card: 
  No driver card inserted or the driver uses an expired driver card. Notification shows start and end time. Frequently occurs when moving the vehicle for short distances, e.g. loading and unloading places. Further details on the total distance, date and time can be found in the Missing Mileage overview.
• Power supply interruption: 
  Tachograph has detected an interruption of the power supply. This might be caused by a visit to your workshop or a interruption in the battery. 
• Motion data error:
  Contact your tachograph specialist
  
  

We recommend regularly checking the vehicle messages and take action where needed. This helps prevent problems and keeps your fleet running smoothly. Click on a notification in the Analysis Cockpit to see all related events for that vehicle.

Tip: If you have many recording equipments faults or manufacturer specific, please contact your tachograph specialist.