Coming Soon - FleetGO ID

We are preparing the introduction of FleetGO ID, our new login platform for FleetGO applications.

FleetGO ID will provide a modern and secure way to access FleetGO services and will form the foundation for future improvements to account management and security.

Most users do not need to take any action and can continue using their existing username and password. Users who currently use Multi-Factor Authentication (MFA) or Microsoft Sign-In will be required to reconfigure these settings after the introduction of FleetGO ID. Please refer to the instructions below for more information. See Additional steps for MFA and Microsoft Sign-In users below

What will change?

In the near future, the current FleetGO login page will be replaced by a new FleetGO ID login page.

You will continue to access the FleetGO platform through the same URL as you do today. The main difference is that you will see a new login screen when signing in.

New login page

Why does FleetGO make this change?

FleetGO ID provides a modern authentication platform that supports the future development of FleetGO services and applications.

By introducing FleetGO ID, we are creating a foundation for future enhancements, such as access to multiple FleetGO applications using a single account and a more consistent login experience across our platforms.

While the way you access FleetGO may evolve over time, the introduction of FleetGO ID itself does not change how you use FleetGO today

Additional steps for MFA and Microsoft Sign-In users

If you currently use Multi-Factor Authentication (MFA) or Microsoft Sign-In, additional steps are required after the introduction of FleetGO ID.

If you use Multi-Factor Authentication (MFA) or Microsoft Sign-In in combination with the FleetGO mobile app, please ensure you are using FleetGO app version 2.5.19 or later on Android or iOS

How to reconfigure MFA

1. Sign in to FleetGO using your existing username and password.
2. When prompted, start the MFA setup process.
3. Open your authenticator app (for example, Microsoft Authenticator or Google Authenticator).
4. Scan the QR code displayed on screen.
5. Enter the verification code generated by your authenticator app.
6. Complete the setup process.

Once MFA has been configured successfully, you can continue using FleetGO as usual.

After verifying that the new MFA configuration works correctly, you may remove the old FleetGO MFA entry from your authenticator app if desired.

How to reconnect your Microsoft account

1. Open the FleetGO login page.
2. Click Sign in with Microsoft.
3. On the FleetGO ID login screen, enter your FleetGO email address and password (see image below)
4. Complete the account linking process.

Once completed, your Microsoft account will be linked to FleetGO ID. Future logins using Sign in with Microsoft will work as usual.

Questions About FleetGO ID

Do I need to do anything?

Most users do not need to take any action and can continue using their existing username and password.

However, users who currently use Multi-Factor Authentication (MFA) or Microsoft Sign-In will be required to reconfigure these settings after the introduction of FleetGO ID. See the information in this paragraph.

Will my username and password change?

No. Your existing username and password will continue to work exactly as they do today. No action is required from your side.

Do I need to update the FleetGO mobile app?

If you use Multi-Factor Authentication (MFA) or Microsoft Sign-In in combination with the FleetGO mobile app, please ensure you are using FleetGO app version 2.5.19 or later on Android or iOS before the introduction of FleetGO ID.

When will FleetGO ID become available?

FleetGO ID is currently planned for rollout in June or July 2026.

Why is FleetGO introducing FleetGO ID?

FleetGO ID will provide consistent login experience that supports future enhancements to our platform.

Will the FleetGO application change?

No. The FleetGO platform itself will remain the same. Only the login experience will change.